● Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction. ● Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors. ● Organized importation of delivering different items via air and ocean. ● Analyzed delivery and market systems to assess future and present material availability. ● Prepared orders by processing requests, pulled materials from the warehouse, packed boxes, and prepared shipments. ● Packed and shipped items securely and effectively to minimize breakage. ● Packed, weighed and shipped items per customer specifications. ● Compared shipment contents with orders to confirm accuracy. ● Resolved a wide range of problems, including missing merchandise, delivery cancellations, damaged merchandise and incomplete deliveries. ● Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules. ● Picked orders, scanned products and packed

● Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors. ● Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time. ● Handled day-to-day shipping and receiving, overseeing more than 50 packages per day. ● Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements. ● Provided updates on critical shipments to corporate departments and customers. ● Created and enforced detailed organization processes to increase quality service standarts