I was the architect of the project, responsible for developing and improving the functionality and reporting in the CRM system 1C. During my previous work experience, I have successfully implemented several projects, including: • Integration of the CRM system with the Nova Poshta service. • Integration of REST API to enable the exchange of documents and goods between the company website and the CRM system • Integration of commercial Telegram bots into the CRM system • Implementation of CRM subsystem, including the transfer of data from the previous system • Implementation and integration of IP telephony into the company's infrastructure, including call routing based on 1C data, the ability